|Bert Cebular, Founder|
Bert is the founder and fearless leader at NYCeWheels. He seems to know everything about electric bikes, scooters, folding bikes and life in general - without ever referring to a book or manual (at least in front of us.)
Mr. Bailey is the head of security at NYCeWheels. He is a Cavalier King Charles Spaniel, and an enthusiastic chaser of squirrels. When not keeping a watchful eye on the ongoing affairs at NYCeWheels, he enjoys following Bert on his Brompton, begging to go to his favorite corner bar (Bailey's Corner pub) and reading The Economist.
Izzy is the service manager at NYCeWheels. He oversees the repair and assembly of everything we sell. Izzy has been working with Bert since 1996 and he can replace a battery pack blindfolded. We've only seen Izzy take a break once, and it was for roughly ten seconds. His work ethic is both inspiring and intimidating. When his cousins Rey and Omar are in the shop to help they form an unstoppable tag team of repair glory.
Who can turn the world on with her smile? Who can take a nothing day, and suddenly make it all seem worthwhile? Shoi and the name she has developed for herself here at the shop have moved these questions first to being rhetorical and then simply to being moot. Her attention to detail and ability to pick up pretty much anything has had two major results: the rest of the staff kind of looking bad in comparison and Bert spending more time at the bar, knowing that the shop is in good hands. If you receive an item from us in the mail, know that it was packed with Shoi's love and care.
The jack of all trades, Mark comes to NYCeWheels from the bustling metropolis of Wilkes-Barre, Pennsylvania. As a sales representative, Mark can be found unfolding Bromptons and giving Xootr test rides. As a web designer, he has been in charge of writing blogs and correcting Bert's English. As a commuter, he has been in charge of test driving all of the bikes on the dangerously exciting 2nd Avenue Gauntlet. So far, all of our bikes passed the test and he's lived to write reviews. In his spare time, Mark enjoys playing the drums and the saxophone, and has been trying in vain to do both at the same time.
Harrison is a dude. A bike-selling dude. The Bearded Salesmaster, they once called him. These days he's relinquished the face weeds for a more aerodynamic look that shouts "I'm into Black Flag and hardcore punk in general." During his tenure at NYCeWheels, Harrison has developed a lovable hardboiled quality to him. Gruff yet polite. Mothers-lock-up-your-daughters, yet excuse-me-Ms.-allow-me-to-get-the-door-for-you. Heavy metal and cordial handshakes. Harrison trains in jiu jitsu so that he can kick ass all of the time. No further lessons on etiquette, however, were deemed necessary. This guy knows his dessert fork from his salad fork. What a worldly dude! Except on select days, Harrison has begun to slip into the more hidden recesses of the shop. Autographs and pictures of you on his lap are still honored on any of the days that he can be found at the sales desk.
Tom is a nice guy through and through. Fresh from New Orleans, Louisiana, Tom helps balance out NYCeWheels' cosmopolitan feel. Serving as the shop's primary salesperson, Tom is greatly helpful to all that come through our doors. Truly, a southern gentleman. Since Tom started we've noticed an increased number of female customers coming into the shop and fogging up our windows. Phrases like 'dreamboat' and 'the bee's knees' have been uttered about 78% more than usual, and giggling is at an all-time high. Come in and see this guy while the going is good. You know, sometimes people get fat. Skateboarding is one of Tom's passions, so you'll be able to frequently catch him riding on our Xootr scooters as he helps customers. The guy just loves having a board under his feet. Some of Tom's other passions: being a great dude and being a very polite young man.
Ed comes to us from 8 years at Disney's ABC television network, where his computer programming skills kept him boxed up in a windowless office, insulated from all human contact. He quit that job to put databases on line for various non-profit organizations until one day the superlative customer service at "nice" wheels impelled him to apply for the job he holds now. Ed brings his computer abilities to NYCeWheels, helping us make the shop more efficient and forward-moving. Ed is also a tireless bastion of customer service. Give him your tired, your poor, your huddled masses yearning to breathe free... and he will send them off with a smile.